Pushpay FAQ: Answers to Common Questions
Frequently Asked Questions
1. What is Pushpay?
Pushpay is a digital payment platform for churches, non-profits, and organizations to manage donations, recurring gifts, and mobile giving. It offers secure, scalable solutions for online and mobile donations.
2. How do I log in to Pushpay?
You can log in via the Pushpay login page using your registered email and password. Two-factor authentication is recommended for added security.
3. What features does the Pushpay app provide?
The Pushpay app allows donors to make one-time or recurring donations, receive instant receipts, manage their accounts, and track giving history. Administrators can manage donations, view analytics, and integrate with management software.
4. How much does Pushpay cost?
Pushpay pricing is usage-based and depends on donation volume, payment methods, and optional features. Fees typically include credit/debit card transaction percentages and lower fees for ACH bank transfers. Organizations should contact Pushpay for specific pricing.
5. Is Pushpay secure?
Yes. Pushpay uses PCI-compliant processing, encrypted data transmission, two-factor authentication, and role-based access. Security best practices are recommended for all administrative users.
6. Can I set up recurring donations with Pushpay?
Yes. Pushpay supports recurring donations, allowing donors to give on a weekly, monthly, or custom schedule. Recurring giving helps organizations maintain predictable revenue streams.
7. What integrations are available with Pushpay?
Pushpay integrates with church management software, CRM systems, and accounting platforms. Integrations help automate donor tracking, reporting, and donation management.
8. Who are the main competitors or alternatives to Pushpay?
Pushpay alternatives include Tithe.ly, Kindrid, Givelify, and DonorPerfect. Each platform varies in mobile giving capabilities, integrations, and pricing.
9. How do I recover a forgotten Pushpay password?
Click “Forgot Password” on the login page, enter your registered email, and follow the instructions to reset your password. Contact Pushpay support if needed.
10. Can I use Pushpay outside the U.S.?
Pushpay primarily serves U.S.-based organizations, though some services may extend to Canada. International payments and multi-currency support are limited compared to domestic U.S. operations.
Final Thoughts
Pushpay FAQ covers essential questions about login, app features, pricing, mobile giving, security, and alternatives. Providing clear answers helps organizations and donors understand how to use the platform effectively while supporting SEO with long-tail queries.
